• QUICK & RELIABLE

    Your treasures are carefully packed and sent with care & speed Hermes would approve of!

  • SAFE & SECURE

    Shop with confidence knowing your information is protected by powerful digital wards.

  • HASSLE FREE

    If something isn’t quite right, we’ll work our magic to correct it as quickly as possible!

The key to

Quality

The real magic begins in personally sourcing and testing our products, ensuring every piece reflects our commitment to spellbinding style and unquestionable quality. We guarantee you will be enchanted by everything you order, or we will work our magic to make it right.

Custom

Made To Order

Every item is Custom-made, crafted just for you when you place your order. We won't begin production until you say the magic words helping to reduce our manufacturing footprint and keep costs low.

replacements

On Demand

Because we are an "On Demand" business, we are unable to accept returns unless an item has arrived damaged or defective. In the unfortunate, though unlikely event something arrives in less than magical condition, we will work our magic to make it right!

Reach Out Right Away!

Answers to Customer Queries

How long does it take for my order to appear?

All of our items are made to order so they can't be shipped out the same day like big box companies. The approximate times from creation to delivery are as follows- 

Accessory Pouches:  4-7 days
Beach Towels:  4-7 days
Hooded Blanket:  6-8 days
Hooded Cloaks & Jackets: 6-8 days
Leggings: 8-16 days
Long Style Hoodies:  8-16 days
Poly Tote Bags: 4-7 days
Satin Pajamas: 8-16 days
Swimwear:  7-12 days
T-Shirts:  3-7 days
Weekender Totes:  4-7 days

Many items will ship and arrive separately. Don't be alarmed if you receive a partial order.

How much does it cost to teleport my order

Shipping rates are calculated per item, up to $100 in order value.

🚚FREE Shipping on orders over $100!

Standard Shipping - $5.00
Large Items - $10.00 (Cloaks/Jackets, Hooded Blankets) 2 day shipping

🥳Subscribe to our emails for future free shipping specials only for Subscribers!

What happens if my order arrives in less than magical condition?

Please contact us immediately in the unfortunate (although highly unlikely) event your order arrives and has unfavorably transformed during the teleportation process or our elves missed something during the casting of the quality control spell.

(NOTE: Our elves are treated with the deepest respect and preform quality control services by their own accord and are appropriately compensated. No elves are harmed or treated poorly during the creation of your order.💜)

In most cases there will be no need to return your item. We will send a corrected item, as quickly as possible. (We are unable to replace the item with something different, only a corrected, like item.) Once we receive your request, we will send further instructions or explanation and work our magic to resolve the issue!

How can I keep track of my order's transportation progress?

Once your order has passed through the hands of the elves in our QA Department and has been loaded onto a Dragon, Griffin, Hippogriff or Pegasus for delivery, we will provide you with a tracking number when available, so you can monitor the progress of your delivery without needing to consult your crystal ball. 🔮